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How we protect what you share with texas138

When you open an account with us, you're trusting us with your payment details, account activity and personal information. We take that responsibility seriously.

Encrypted payment flowsVerified withdrawalsYour rights over dataAccount access control
texas138 How we protect what you share with texas138
REACH US DIRECTLY

How to contact us about your privacy

If you have questions about how we handle your personal data, want to see what information we hold about you, or need to update your privacy settings, our support team is ready to help. You can reach us through the channels below during our standard operating hours, and we'll respond to data requests within the timeframe required by local regulation.

Team online

Live chat

Open the chat widget in the bottom-right corner of your account dashboard. Our team replies to data questions and privacy requests during operating hours.

Email support

Send a privacy request to our data protection email. Include your account details and specify what information you need. We aim to respond within 7 business days.

Account settings

Log into texas138, navigate to Settings > Privacy, and update your preferences for cookies, email contact and data retention anytime without delay.

HOW WE SAFEGUARD

Data handling, security and your rights

Our privacy practices are built around three principles: minimal collection (we ask for only what we need to operate), encryption in motion and at rest (your payment data and account details are…

Encryption standard

All payment flows and login sessions use TLS 1.2 or higher. DANA, OVO, GoPay and QRIS transactions are tokenised so your full card or wallet details never touch our servers.

Cookies and tracking

Session cookies keep you logged in; analytics cookies show us game preferences. Non-essential cookies are opt-in. Disable them anytime in Settings > Privacy Preferences.

Data retention

Your account data is kept while your account is active. After closure, we retain transaction records for the period required by local financial regulation, then delete them securely.

Third-party access

We share data only with payment processors (DANA, OVO, GoPay, QRIS), identity verification partners and law enforcement where a court order requires it. We do not sell your data.

Request your data

Email our privacy team or use the Data Request tool in Settings > Privacy. We'll send you a copy of everything we hold about your account within 7 business days.

Update or delete

Correct your name, email or phone in account Settings anytime. To delete your account, contact support. We'll remove personal data within 30 days, keeping only records required by law.

Your questions about data and privacy

Your payment details are tokenised by the payment processor, not stored on our servers. We keep only a reference ID and transaction history. When you withdraw, we verify your account matches the original deposit method before processing the transfer back to your wallet.

Yes. Log into Settings > Privacy and select 'Request my data', or email our privacy team. We'll send a full export of your account details, gameplay history, payment records and cookies within 7 business days at no cost.

Personal data like your name and contact details are deleted within 30 days. Transaction records and deposit/withdrawal history are retained for the period required by Indonesian financial regulation, then permanently removed.

Session cookies keep you logged in so you can move between Blackjack, Bonanza, Boxing Betting, Rocket Crash, Super Bingo and Mega Fishing without re-entering your password. Analytics cookies show us which games are popular so we can improve the lobby. You can disable non-essential cookies in Settings > Privacy Preferences.

Only texas138 staff with a business need access your account. We share data only with payment processors (DANA, OVO, GoPay, QRIS), identity verification services, and law enforcement when required by court order. We never sell your data to marketers or advertisers.

Open your account, go to Settings > Privacy Preferences. There you can toggle cookies on/off, manage email frequency, and control how your gameplay data is used. Changes take effect immediately across all your sessions.

Change your password immediately via Settings > Security. Then contact our support team through live chat or email with your account email and any suspicious activity. We'll review your login history and help secure your account within the hour during operating hours.